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  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Maintaining your house and garden

    Found in Health / Help in your home / Maintaining your house and garden

    You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • The scope of Govt.nz

    Found in About this website / The scope of Govt.nz

    If you work in government, this guide helps you work out if your information and services should be on this site.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Bringing pets into New Zealand

    Found in Immigration and visas / Bringing things into New Zealand / Bringing pets into New Zealand

    You can bring your pet here, but they must meet specific health standards. These change, depending on the country your pet is coming from.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.

  • How to get an IRD number

    Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number

    It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.

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