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  • Get a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate

    Find out what a rates rebate is, if you qualify and how much you might get off your rates. See how and when to apply and download the application form.

  • Banking Ombudsman Scheme

    Found in Government A-Z / Banking Ombudsman Scheme

    We are a free and independent dispute resolution service. We look into complaints by customers about their banks.

  • Human rights in NZ

    Found in Law, crime and justice / Human rights in NZ

    Find out about your human rights and protections in NZ. Learn how to get help or make a complaint about different types of discrimination.

  • Driving fines and penalties

    Found in Transport / Driving fines and penalties

    Learn about driving fines, demerit points, alcohol interlocks and losing your licence. Also, how to pay or dispute speeding tickets, parking tickets, court fines and other driving-related fees.

  • Get financial help with housing

    Found in Housing and property / Get financial help with housing

    Get help with housing costs, paying rent or council rates. Postpone or defer your rates if you meet certain conditions like being on a low income or on a benefit.

  • Name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate

    Learn what's on a name change certificate and what you can use one for. Order a name change certificate online, by phone, post, or in person.

  • Fertility issues and assisted reproduction

    Found in Family and whānau / Fertility issues and assisted reproduction

    Learn about government-funded fertility treatment in NZ. You can donate sperm or eggs at a fertility clinic or find out about your about your genetic origins.

  • Changing your name

    Found in Passports, citizenship and identity / Changing your name

    Find out how to legally change your name or your child's name in NZ. Learn how to change other documents like your drivers license or passport.

  • Rest homes and residential care

    Found in Health / Rest homes and residential care

    Your care options and how to choose a place that’s right for you depends on your care needs, what you can afford and the services provided by the rest home or residential care facility.

  • Insulation and energy efficiency

    Found in Housing and property / Insulation and energy efficiency

    Save money on your power bills by making your home healthier and more energy efficient. Find out if you can get a Warmer Kiwi Homes grant to upgrade your heating and insulation.

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