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  • Your consumer rights

    Found in Consumer rights and credit records / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Not returning to your job from parental leave

    Found in Work and tax / Take leave from work / Parental leave / Not returning to your job from parental leave

    You can decide to leave your job and resign at any time while you’re on parental leave. You just need to give the correct notice and it may affect any holiday pay you’re due.

  • Help for businesses

    Found in NZ Verify app / Get help / Help for businesses

    Help with common questions and technical issues when using the NZ Verify app.

  • Where to start — when you need home help

    Found in Health / Help in your home / Where to start — when you need home help

    You may qualify for home help if day-to-day tasks are hard due to an ongoing illness, injury, age-related health problems or you’re a disabled person.

  • Personalised ceremonies for civil unions

    Found in Family and whānau / Getting married / Civil unions / How to have a civil union in NZ / Personalised ceremonies for civil unions

    A personalised ceremony is one you can have anywhere you and your celebrant agree. And you can write your own vows.

  • Maintaining your house and garden

    Found in Health / Help in your home / Maintaining your house and garden

    You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.

  • What to organise before you die

    Found in Family and whānau / Death and bereavement / What to organise before you die

    Check what to think about and organise before you die. You can also create your own plan on the End of Life Service website.

  • Vote in a local election

    Found in Engaging with government / Enrol and vote in an election / Vote in a local election

    Local elections are held every 3 years by postal vote and are run by local councils. You vote to decide who represents you on the local councils.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

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