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  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • How to get fertility treatment

    Found in Family and whānau / Fertility issues and assisted reproduction / How to get fertility treatment

    Some fertility treatments are funded for eligible people in NZ.

  • Planning for retirement

    Found in Work / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

  • Changing your study plans

    Found in Immigration and visas / Get a New Zealand student visa / Changing your study plans

    If you want to change what or where you’re studying, you’ll need to apply for a variation of conditions to your current visa. In some situations you may need to get a new visa.

  • Bring your family to NZ

    Found in Immigration and visas / Bring your family to NZ

    Check with Immigration New Zealand (INZ) for how to bring your partner, dependent children and parents to NZ.

  • Change your name on your driver licence

    Found in Passports, citizenship and identity / Changing your name / Change your name on your driver licence

    If you legally change your name, you don't have to replace your driver licence — but you can if you want to. You'll need to provide an original document that shows the change.

  • Selling a vehicle

    Found in Transport / Selling a vehicle

    If you’re selling a vehicle it must have a warrant of fitness (WoF) issued no more than 1 month before the date you hand the vehicle over to the buyer.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • Lottery grants for disabled people

    Found in Health / Financial help and services / Lottery grants for disabled people

    Grants funded by Lotto help to pay for equipment for disabled people who want to be more closely involved in their communities.

  • Prescription subsidy scheme

    Found in Health / Doctors, dentists and prescriptions / Prescription subsidy scheme

    If you’ve paid for 20 prescriptions in a year (from 1 February), you do not have to pay any more prescription charges for the rest of that year (to 31 January).

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