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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Dog owner fines and offences

    Found in Law, crime and justice / Paying fines / Dog owner fines and offences

    If you do not keep control of your dog, allow a dog into a restricted area or abuse or neglect an animal, you can be fined or sent to prison — and banned from owning dogs in the future.

  • Freedom camping

    Found in Recreation and the environment / Freedom camping

    You can freedom camp on public land in certain areas, while others have restrictions or bans. Follow the rules to respect the environment and avoid any fines.

  • Working after 65: ACC levies and entitlements

    Found in Work / Working after 65: ACC levies and entitlements

    If you plan to keep working after you turn 65, find out how this affects your Accident Compensation Corporation (ACC) levies. You can also learn what support you may get if you’re injured in an accident.

  • Check your own credit record

    Found in Consumer rights and complaints / Debt and credit records / Check your own credit record

    You can get your credit report for free. If your information is wrong, you can get your record corrected.

  • SuperGold cards

    Found in Tax, benefits and finance / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

  • Help for children with learning support needs

    Found in Education / Learning support (special education) / Help for children with learning support needs

    Funding, services and support available to help children with disabilities and learning support needs to go to mainstream schools.

  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Immunise your child for free

    Found in Health / Free health services for children / Immunise your child for free

    Immunisation protects people from many serious diseases. It can also stop some diseases from spreading within your family and the community.

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