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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Renew your celebrant registration

    Found in Government A-Z / Births, Deaths and Marriages / Information for marriage celebrants / Renew your celebrant registration

    Once you're registered as a celebrant, you need to renew your registration each year.

  • Access to your birth, marriage and name change records

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records

    Birth, death, marriage, civil union and name change records are a public register — anyone can request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.

  • Requirements for children

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Requirements for children

    Children do not have to meet all the same requirements as adults to get New Zealand citizenship.

  • Appearing in court

    Found in Law, crime and justice / The courts / Appearing in court

    You’ll first appear to enter a plea. If you plead not guilty, you’ll appear again at a later date. If you plead guilty, you’ll either be sentenced immediately or appear later for sentencing.

  • Taking unpaid leave

    Found in Work / Annual holidays / Taking unpaid leave

    You can take unpaid leave if your employer agrees to it. The agreement should be recorded in writing.

  • Days in lieu (alternative holidays)

    Found in Work / Public holidays and work / Days in lieu (alternative holidays)

    If you work on a public holiday and it’s a day you usually work, you may get a paid day off you can take later. This is usually called an alternative holiday or a day in lieu.

  • Relationship counselling

    Found in Family and whānau / Separating or getting divorced / Relationship counselling

    Find a counsellor in your local area.

  • Maintaining your house and garden

    Found in Health / Help in your home / Maintaining your house and garden

    You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.

  • How to order a civil union certificate

    Found in Family and whānau / Getting married / Civil unions / How to order a civil union certificate

    It’s easiest to order a civil union certificate online. You can also order by phone, post, or in person.

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