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  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Order a birth certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Order a birth certificate

    New Zealand birth certificates are a record of birth. You can order a birth certificate online. It costs $33 for a standard certificate.

  • Tax on investments and savings

    Found in Tax, benefits and finance / Tax / Tax on investments and savings

    You pay tax on income from all your savings and investments, whether they're in NZ or overseas. Your tax rate is based on your income.

  • Health requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Health requirements for a student visa

    You need to be healthy to get a student visa in NZ. Depending on where you're from and how long you want to stay, you may need to provide health certificates with your application.

  • Your last pay when you leave a job

    Found in Work / Your last pay when you leave a job

    If you leave, retire, are fired or made redundant from a job, check that your final pay and deductions are correct.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Registry ceremonies

    Found in Family and whānau / Getting married / How to get married in NZ / Registry ceremonies

    A registry ceremony has standard vows and must take place during business hours on a weekday (9am to 5pm, Monday to Friday). You cannot hold the ceremony on a public holiday. You must pay $150 for the marriage licence and a set fee of $90 for the ceremony, which you pay to the celebrant in advance. You should contact your celebrant before you apply for a marriage licence to make sure they will be available.

  • Getting married overseas

    Found in Family and whānau / Getting married / Getting married overseas

    If you’re getting married or having a civil union overseas, you usually do not need to do anything in NZ beforehand — check with the country’s officials if you need to do anything there.

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