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  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Legal help when being harassed

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Legal help when being harassed

    If you're being harassed by someone you're not in a relationship with, you can apply for a restraining order.

  • Finding information about your adoption

    Found in Family and whānau / Adoption and fostering / Finding information about your adoption

    If you were born in New Zealand and you're adopted, once you turn 20 you can request your pre-adoptive birth certificate and information about your adoption records held by Oranga Tamariki.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • Personalised ceremonies for civil unions

    Found in Family and whānau / Getting married / Civil unions / How to have a civil union in NZ / Personalised ceremonies for civil unions

    A personalised ceremony is one you can have anywhere you and your celebrant agree. And you can write your own vows.

  • End-of-year income tax assessments

    Found in Work and tax / Tax and ACC levies / End-of-year income tax assessments

    After the tax year ends on 31 March, Inland Revenue will check whether you have paid the right amount of tax. You may get a refund if you have overpaid your tax.

  • Making a statutory declaration

    Found in Law, crime and justice / Making a statutory declaration

    You make a statutory declaration when you need to confirm that something is true. It’s a written statement that must be signed and witnessed by an official person face to face.

  • Complain about your financial services provider

    Found in Consumer rights and credit records / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Help for businesses

    Found in NZ Verify app / Get help / Help for businesses

    Help with common questions and technical issues when using the NZ Verify app.

  • Help for individuals

    Found in NZ Verify app / Get help / Help for individuals

    How organisations use the government’s NZ Verify | Whakatūturu App to check your digital credentials and how your personal information is protected.

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