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  • Alcohol interlocks

    Found in Transport / Driving fines and penalties / Alcohol interlocks

    An alcohol interlock is an electronic device that prevents you from driving if you’ve been drinking.

  • Dog problems and complaints

    Found in Housing and property / Neighbourhood problems / Dog problems and complaints

    If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.

  • Getting a tax refund

    Found in Tax, benefits and finance / Tax / Getting a tax refund

    Most people automatically get a tax refund if they’re owed one.

  • Food health and safety

    Found in Health / Food safety / Food health and safety

    How to select, prepare and cook food safely.

  • Selling a vehicle

    Found in Transport / Selling a vehicle

    If you’re selling a vehicle it must have a warrant of fitness (WoF) issued no more than 1 month before the date you hand the vehicle over to the buyer.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Privileges and responsibilities of a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Privileges and responsibilities of a citizen

    When you become a New Zealand citizen, you will have the same privileges as a person who was born here. You will also have the same responsibilities.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • Character requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Character requirements for a student visa

    You need to be of good character to study in New Zealand. If you're over 17 years old and want to study here for more than 2 years, you'll need to provide a police certificate.

  • Complain about discrimination

    Found in Law, crime and justice / Human rights in NZ / Complain about discrimination

    Discrimination is illegal — you have the right to complain.

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