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  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • How to apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship

    Follow these steps when you apply for New Zealand citizenship.

  • Citizenship fees

    Found in Passports, citizenship and identity / New Zealand citizenship / Citizenship fees

    See the fees for all of the different types of New Zealand citizenship.

  • Get your driver licence

    Found in Transport / Driver licences / Get your driver licence

    Getting your car driver licence in New Zealand is a 3-step process. As you progress through the stages you gain a new licence with fewer requirements and more responsibilities.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

  • Get a needs assessment

    Found in Health / Help in your home / Get a needs assessment

    You must have a needs assessment if you want to get government-funded home help. Find out if you qualify and the support services you might get.

  • Changing your citizenship status

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status

    Your citizenship status may change if you want citizenship of more than 1 country or to give up New Zealand citizenship — or if the New Zealand government takes away your citizenship.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

  • How to get an IRD number

    Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number

    It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.

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