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  • Financial help and benefits if you’re over 65

    Found in Benefits, pensions and financial support / Money, income and support for retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

  • Apply for a benefit

    Found in Benefits, pensions and financial support / Benefits and allowances / Apply for a benefit

    You need to apply for most benefits online, then meet with a case manager before your application is accepted and you start being paid.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Your consumer rights

    Found in Consumer rights and credit records / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Find your Member of Parliament (MP)

    Found in Engaging with government / Find your Member of Parliament (MP)

    MPs represent you in Parliament. You have the right to contact an MP to discuss any issue.

  • Sick leave

    Found in Work and tax / Take leave from work / Sick leave

    You may be able to take paid sick leave when you’re unwell or if you need to care for a sick partner, child or other dependent person.

  • Requirements for Samoan citizens

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Requirements for Samoan citizens

    The requirements you need to meet to get New Zealand citizenship depend on when you arrived here or when you were born.

  • Choose your residential care

    Found in Health / Rest homes and residential care / Choose your residential care

    You choose the rest home or hospital that you want to move to and can afford.

  • Resident visas

    Found in Immigration and visas / Live in New Zealand / Resident visas

    To live in NZ permanently, you need a resident visa.

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