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  • Make a complaint about food poisoning

    Found in Health / Food safety / Make a complaint about food poisoning

    500 New Zealanders a day get food poisoning. It’s a serious risk if you’re sick, pregnant, very young or elderly.

  • Taking unpaid leave

    Found in Work / Annual holidays / Taking unpaid leave

    You can take unpaid leave if your employer agrees to it. The agreement should be recorded in writing.

  • Get help to find birth, death and marriage records

    Found in History, culture and heritage / Research your family history / Get help to find birth, death and marriage records

    If you do not know the year of a record you're looking for, you can ask Births, Deaths and Marriages to search for it.

  • Disputes when buying a car

    Found in Transport / Buying a vehicle / Disputes when buying a car

    If you've bought a vehicle and something goes wrong, your rights depend on if you bought it from a motor vehicle trader or privately.

  • When you arrive in Australia

    Found in Leaving NZ / Travel or move to Australia / When you arrive in Australia

    If you plan to work and live in Australia, there are things you’ll need to sort out as soon as you arrive, like your tax, healthcare and driver licence.

  • Finding your birth child

    Found in Family and whānau / Adoption and fostering / Finding your birth child

    If you've placed a child for adoption and they are now over 20 years old, you can ask Oranga Tamariki—Ministry for Children for help finding them.

  • Renovating your home

    Found in Housing and property / Building and renovating / Renovating your home

    If you’re renovating, make sure you use licensed tradespeople and get consents where you need them.

  • Rates rebate calculator

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Rates rebate calculator

    Use the calculator to work out how much you might get as a rates rebate. This is an estimate only — your council will assess the actual amount when you apply.

  • Modifying a vehicle

    Found in Transport / Keeping a vehicle on the road / Modifying a vehicle

    You can modify, customise or retune your car, motorcycle, van or ute — but you may need a low volume vehicle (LVV) certification to get a WoF.

  • What is a civil union certificate

    Found in Family and whānau / Getting married / Civil unions / What is a civil union certificate

    A civil union certificate is an official record of a civil union.

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