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  • Your consumer rights

    Found in Consumer rights and credit records / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • School zones, reviews and equity funding

    Found in Education / School and college / School zones, reviews and equity funding

    Find out if you live in a school’s zone, how the school is performing and what level of equity funding it gets based on the Equity Index.

  • Ordinary power of attorney versus enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Ordinary power of attorney versus enduring power of attorney

    Ordinary power of attorney (POA) and enduring power of attorney (EPA or EPOA) are often mistaken for being the same but they have some important differences.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Definitions of enduring power of attorney roles

    Found in Family and whānau / Power of attorney — enduring and ordinary / Definitions of enduring power of attorney roles

    These are the legal terms and definitions of the various roles for an enduring power of attorney (EPA or EPOA).

  • If your situation changes

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / If your situation changes

    If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship status or your living arrangements.

  • Get an IRD number for a business or organisation

    Found in Work and tax / Get an IRD number / Get an IRD number for a business or organisation

    Organisations need their own IRD number for tax-related activities, such as being in business, employing people, or buying, selling or transferring property.

  • Vote in an election

    Found in Engaging with government / Enrol and vote in an election / Vote in an election

    When you’re enrolled, you can vote in general elections, by-elections, referendums and local elections.

  • Help for partners staying at home

    Found in Health / Rest homes and residential care / Help for partners staying at home

    If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.

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