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  • How government works

    Found in Engaging with government / How government works

    The Government is formed after a democratic election held every 3 years.

  • Applying for a benefit

    Found in Tax, benefits and finance / Benefits and allowances / Applying for a benefit

    You need to apply for most benefits online, then meet with a case manager before your application is accepted and you start being paid.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Maintaining your house and garden

    Found in Health / Help in your home / Maintaining your house and garden

    You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.

  • Refugees coming to New Zealand

    Found in Immigration and visas / Refugees coming to New Zealand

    When you come to New Zealand (NZ) as a refugee, the New Zealand government will support you as you settle into your new community and home.

  • Working for Families payments

    Found in Family and whānau / Financial help for your family / Working for Families payments

    Get help with the costs of raising children with Working for Families tax credit payments. Your payments are worked out based on the information you give Inland Revenue about your income for the year.

  • Order a birth certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Order a birth certificate

    New Zealand birth certificates are a record of birth. You can order a birth certificate online. It costs $33 for a standard certificate.

  • What to get ready before you apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / What to get ready before you apply for NZ citizenship

    Get your photo and documents ready before starting your citizenship application. You will also need an identity referee (if you are applying online) or a witness (if you are applying in person or by post).

  • Complain about discrimination

    Found in Law, crime and justice / Human rights in NZ / Complain about discrimination

    Discrimination is illegal — you have the right to complain.

  • Get celebrant training, support and information

    Found in Government A-Z / Births, Deaths and Marriages / Information for marriage celebrants / Get celebrant training, support and information

    Celebrants can get support and information, and opportunities for professional development.

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