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  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Selling a vehicle

    Found in Transport / Selling a vehicle

    If you’re selling a vehicle it must have a warrant of fitness (WoF) issued no more than 1 month before the date you hand the vehicle over to the buyer.

  • Visas for workers from specific countries

    Found in Immigration and visas / Get a visa to work in NZ / Visas for workers from specific countries

    New Zealand has special arrangements with some countries to let their citizens work here. Some visas recognise your skills and experience, while others let you learn out about our lifestyle and culture.

  • Change your gender on your official ID

    Found in Passports, citizenship and identity / Changing your gender / Change your gender on your official ID

    If you’ve changed your gender, or if your gender has been wrongly recorded, you can update your official identification. You can record your gender as M (male), F (female) or X (gender diverse).

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Registry ceremonies

    Found in Family and whānau / Getting married / How to get married in NZ / Registry ceremonies

    A registry ceremony has standard vows and must take place during business hours on a weekday (9am to 5pm, Monday to Friday). You cannot hold the ceremony on a public holiday. You must pay $150 for the marriage licence and a set fee of $90 for the ceremony, which you pay to the celebrant in advance. You should contact your celebrant before you apply for a marriage licence to make sure they will be available.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Services offered in residential care

    Found in Health / Rest homes and residential care / Services offered in residential care

    The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.

  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Accessibility statement

    Found in About this website / Accessibility statement

    The current state of accessibility on Govt.nz and how improvements are being made.

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