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  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Responsible disclosure guidelines for the Govt.nz app

    Found in The Govt.nz app / Disclosure guidelines

    We take the security and privacy of your information seriously. If you identify a security issue with the Govt.nz app, tell us so we can get it fixed.

  • If you travel overseas

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you travel overseas

    Check if you can keep getting paid New Zealand Superannuation (NZ Super) or the Veteran’s Pension when you travel overseas.

  • NZ citizenship if you are adopted

    Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted

    If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Authentication Unit document requirements

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas / Authentication Unit document requirements

    Check which documents the Authentication Unit will accept.

  • Get a civil union licence

    Found in Family and whānau / Getting married / Civil unions / Get a civil union licence

    Before you get a civil union, you need to apply for a licence. A licence confirms it’s legal for you to have a civil union. It costs $150.

  • Copyright and attribution

    Found in The Govt.nz website / Using this website / Copyright and attribution

    Nearly all Govt.nz content is licensed under Creative Commons. This means you must make it clear that any content you use comes from the Govt.nz website and is owned by the Crown.

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