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  • Before you travel

    Found in Leaving NZ / Before you travel

    Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • How government works

    Found in Engaging with government / How government works

    The Government is formed after a democratic election held every 3 years.

  • Financial help and benefits if you’re over 65

    Found in Tax, benefits and finance / Managing your money in retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

  • Home emergency checklist

    Found in Housing and property / Home safety / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Financial abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Financial abuse

    Anyone can be a victim of financial abuse — find out how to recognise it, who to contact when it’s happening and how to protect yourself in the future.

  • Check your own credit record

    Found in Consumer rights and complaints / Debt and credit records / Check your own credit record

    You can get your credit report for free. If your information is wrong, you can get your record corrected.

  • What to do if your personal information has been stolen

    Found in Law, crime and justice / Identity theft / What to do if your personal information has been stolen

    If you think someone has stolen your personal information, act quickly to reduce the harm.

  • What to organise before you die

    Found in Family and whānau / Death and bereavement / What to organise before you die

    Check what to think about and organise before you die. You can also create your own plan on the End of Life Service website.

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