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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Get a warrant of fitness or certificate of fitness

    Found in Transport / Keeping a vehicle on the road / Get a warrant of fitness or certificate of fitness

    Learn how to renew your warrant of fitness (WoF) and what to do if you fail. See how often you need a WoF and if you need a certificate of fitness (CoF) instead.

  • Income you pay tax on

    Found in Tax, benefits and finance / Tax / Income you pay tax on

    When you pay tax or do a tax return you need to know what to include as income. Check to see what counts as a source of income.

  • SuperGold cards

    Found in Tax, benefits and finance / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

  • Before you travel

    Found in Leaving NZ / Before you travel

    Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.

  • Responsible disclosure guidelines for the Govt.nz app

    Found in The Govt.nz app / Disclosure guidelines

    We take the security and privacy of your information seriously. If you identify a security issue with the Govt.nz app, tell us so we can get it fixed.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • What counts as income for benefits

    Found in Tax, benefits and finance / Benefits and allowances / What counts as income for benefits

    When you get a benefit or allowance from Work and Income, you need to tell them what other income you get — both regular and one-off payments.

  • Apply for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Apply for a student visa

    You can apply online or use a printed form. Make sure you apply at least 8 weeks before you plan to come to New Zealand.

  • If you travel overseas

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you travel overseas

    Check if you can keep getting paid New Zealand Superannuation (NZ Super) or the Veteran’s Pension when you travel overseas.

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