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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Renting

    Found in Housing and property / Renting and flatting / Renting

    Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.

  • Choose your residential care

    Found in Health / Rest homes and residential care / Choose your residential care

    You choose the rest home or hospital that you want to move to and can afford.

  • The scope of Govt.nz

    Found in About this website / The scope of Govt.nz

    If you work in government, this guide helps you work out if your information and services should be on this site.

  • Copyright and attribution

    Found in Using this website / Copyright and attribution

    Nearly all Govt.nz content is licensed under Creative Commons. This means you must make it clear that any content you use comes from the Govt.nz website and is owned by the Crown.

  • Register as a citizen by descent and get a passport

    Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport

    If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.

  • Get a marriage licence

    Found in Family and whānau / Getting married / Get a marriage licence

    Before you get married, you need to apply for a marriage licence. This confirms it’s legal for you to marry. A marriage licence costs $150.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

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