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  • Trial periods

    Found in Work / Finding and starting a job / Trial periods

    A trial period is a timeframe that employers can use to find out if you are suitable for a job. An employer can dismiss you and you cannot raise a personal grievance for unjustified dismissal if the trial period was valid.

  • Get a translation to use in another country

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents / Get a translation to use in another country

    When you use a NZ document in another country, you might need to get it translated. You will probably need to get it apostilled or authenticated too.

  • Who is eligible to get a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Who is eligible to get a rates rebate

    Find out what the eligibility requirements are and work out if you can get a rebate.

  • Payment dates for NZ Super and Veteran’s Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Payment dates for NZ Super and Veteran’s Pension

    NZ Super and Veteran’s Pension payments are made every second Tuesday. If there’s a public holiday, payments are made earlier.

  • Youth benefits

    Found in Family and whānau / Financial help for your family / Youth benefits

    Payments for young people aged 16 or 17 who cannot live with their parents, and for young parents aged 16 to 19.

  • Citizenship ceremonies

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Citizenship ceremonies

    You are not a citizen until you have made your oath or affirmation at a citizenship ceremony.

  • Changing your study plans

    Found in Immigration and visas / Get a New Zealand student visa / Changing your study plans

    If you want to change what or where you’re studying, you’ll need to apply for a variation of conditions to your current visa. In some situations you may need to get a new visa.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Check if you need an NZeTA or a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / Check if you need an NZeTA or a visitor visa

    If you come to New Zealand on a holiday, you may need to get an NZeTA or a visitor visa.

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