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  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Study in New Zealand

    Found in Immigration and visas / Study in New Zealand

    You need a student visa if you want to study full time in New Zealand for more than 3 months.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Making a statutory declaration

    Found in Law, crime and justice / Making a statutory declaration

    You make a statutory declaration when you need to confirm that something is true. It’s a written statement that must be signed and witnessed by an official person face to face.

  • Appearing in court

    Found in Law, crime and justice / The courts / Appearing in court

    You’ll first appear to enter a plea. If you plead not guilty, you’ll appear again at a later date. If you plead guilty, you’ll either be sentenced immediately or appear later for sentencing.

  • What is identity theft

    Found in Law, crime and justice / Identity theft / What is identity theft

    Identity theft is when someone uses your personal information to pretend to be you, often to commit fraud or damage your reputation.

  • What to do when someone dies

    Found in Family and whānau / Death and bereavement / What to do when someone dies

    Steps to help you through the death of a loved one.

  • Food health and safety

    Found in Health / Food safety / Food health and safety

    How to select, prepare and cook food safely.

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