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  • Support someone in prison

    Found in Law, crime and justice / Prison life / Support someone in prison

    If you know someone in prison, you can support them by visiting, calling or writing to them.

  • Retirement villages

    Found in Work / Retiring from work / Retirement villages

    Moving to a retirement village is a big decision — it's important to get independent advice.

  • Registering a death

    Found in Family and whānau / Death and bereavement / Registering a death

    If you’re using a funeral director, they’ll register the death with Births, Deaths and Marriages. If you’re organising the funeral yourself, or not holding one, you’ll need to register the death.

  • Fences, driveways and drains

    Found in Housing and property / Neighbourhood problems / Fences, driveways and drains

    Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • How to get fertility treatment

    Found in Family and whānau / Fertility issues and assisted reproduction / How to get fertility treatment

    Some fertility treatments are funded for eligible people in NZ.

  • BDM service timeframes

    Found in Passports, citizenship and identity / Proving and protecting your identity / BDM service timeframes

    Check this page regularly for up-to-date BDM processing times.

  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • Bereavement leave

    Found in Work / Bereavement leave

    If someone close to you dies, and you meet the employee eligibility criteria, you may be able to take up to 3 days of annual bereavement leave.

  • Types of residential care

    Found in Health / Rest homes and residential care / Types of residential care

    There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.

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