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  • Permanent residency and citizenship for NZers in Australia

    Found in Leaving NZ / Travel or move to Australia / Permanent residency and citizenship for NZers in Australia

    ​From 1 July 2023, NZ citizens who have been living in Australia for 4 years or more are eligible to apply directly for Australian citizenship.

  • Complain about your utility provider

    Found in Consumer rights and credit records / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Protecting data we hold

    Found in The Govt.nz app / Privacy and security / Protecting data we hold

    The Govt.nz app collects and stores as little user data as possible by limiting what is collected on backend systems, making additional data collection opt-in and applying strict security standards.

  • Order a civil union certificate in person

    Found in Family and whānau / Getting married / Civil unions / How to order a civil union certificate

    How to order a civil union certificate in person.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • Payroll giving

    Found in Work and tax / Tax and ACC levies / Payroll giving

    You can donate money to charities and approved organisations directly from your pay.

  • Apply for NZ Superannuation

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / Apply for NZ Superannuation

    NZ Superannuation is a payment available to eligible New Zealand citizens and residents who are 65 or older.

  • Choose the right tax code when you get a pension

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / Choose the right tax code when you get a pension

    When you start getting NZ Super you might still have other sources of income. You need to make sure you’re using the correct tax code.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Personal care at home

    Found in Health / Help in your home / Personal care at home

    If you need help with daily activities like showering or getting dressed, support is available to make these tasks safer and easier for you.

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