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  • Get a death certificate

    Found in Family and whānau / Death and bereavement / Get a death certificate

    You might need a death certificate if you’re administering someone’s estate or applying for a funeral grant from Work and Income or ACC.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

  • Changing your citizenship status

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status

    Your citizenship status may change if you want citizenship of more than 1 country or to give up New Zealand citizenship — or if the New Zealand government takes away your citizenship.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Daylight saving in NZ

    Found in Recreation and the environment / Daylight saving in NZ

    In spring, we change our clocks forward 1 hour to New Zealand Daylight Time (NZDT). In autumn, we change our clocks back 1 hour to New Zealand Standard Time (NZST).

  • How to get an IRD number

    Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number

    It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.

  • Working on public holidays

    Found in Work / Public holidays and work / Working on public holidays

    Find out how you’ll be paid if you do or do not work on a public holiday and what your employment rights are as an employee.

  • Working over Easter

    Found in Work / Public holidays and work / Working over Easter

    Only Good Friday and Easter Monday are public holidays. Easter Sunday is not a public holiday, and shops can choose to open if their local council lets them.

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