Their work involves matters that impact the long-term benefits that the electricity market provides to consumers, including;

• Ensuring the lights stay on. That market arrangements ensure continued electricity supply even in dry years or during foreseeable emergencies.
• That consumers have choice. So consumers can switch easily to get the best deal for them.
• That prices are reasonable. Ensuring the prices consumers pay reflect the efficient costs of supplying them.
• That innovation is occurring. Making sure suppliers develop new services and pricing plans to deliver greater value to consumers.