Their work involves matters that impact the long-term benefits that the electricity market provides to consumers, including:

• ensuring the lights stay on — that market arrangements ensure continued electricity supply even in dry years or during foreseeable emergencies.
• that consumers have choice — so consumers can switch easily to get the best deal for them.
• that prices are reasonable — ensuring the prices consumers pay reflect the efficient costs of supplying them.
• that innovation is occurring — making sure suppliers develop new services and pricing plans to deliver greater value to consumers.