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  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Use your NZ documents overseas

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas

    To use a document overseas it may need to be apostilled or authenticated. Apostilles and authentications are certificates that prove the signature, stamp or seal on a document is genuine.

  • Meals, food and cooking

    Found in Health / Help in your home / Meals, food and cooking

    You can get help with making meals, doing the food shopping, paying for food and the cost of a special diet if you qualify.

  • Privacy policy for the Govt.nz app

    Found in The Govt.nz app / Privacy policy

    This policy explains how and when the Govt.nz app collects personal information, what we do with it and your right to see or change it.

  • Giving up your NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Giving up your NZ citizenship

    If you are becoming a citizen of a country that does not allow dual citizenship, you might have to give up your New Zealand citizenship.

  • Proof of citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship

    What to do if you have lost your New Zealand citizenship certificate, or if you need to prove whether or not you are a New Zealand citizen.

  • How to enrol your child at school in NZ

    Found in Education / School and college / How to enrol your child at school in NZ

    Find out when your child can start school, how to choose a school, enrol and prepare your child for school.

  • Income you pay tax on

    Found in Tax, benefits and finance / Tax / Income you pay tax on

    When you pay tax or do a tax return you need to know what to include as income. Check to see what counts as a source of income.

  • Pay fines from speeding, parking, safety cameras or other tickets

    Found in Law, crime and justice / Paying fines / Pay fines from speeding, parking, safety cameras or other tickets

    Pay the organisation that sent you the fine or ticket. Check how to pay online, what happens if you do not pay on time, and how to dispute them.

  • Maintaining your house and garden

    Found in Health / Help in your home / Maintaining your house and garden

    You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.

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