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  • Complain about your financial services provider

    Found in Consumer rights and credit records / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Change or get a tax code

    Found in Work and tax / Tax and ACC levies / Change or get a tax code

    If you start or stop work, remember that you may need to change the tax code you use for any other sources of income, such as NZ Superannuation, investments or another job.

  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Update your celebrant registration details

    Found in Government A-Z / Births, Deaths and Marriages / Information for marriage celebrants / Update your celebrant registration details

    Once you're registered as a celebrant, you need to keep your details up to date.

  • Update your name, address or other details on your driver’s licence

    Found in Transport / Driver licences / Update your name, address or other details on your driver’s licence

    Contact NZTA to update your name, gender or contact details — such as your address, phone number or email.

  • Buying a house, apartment or a rental property

    Found in Housing and property / Buying or selling a home / Buying a house, apartment or a rental property

    Learn about the house buying process. Work out what you can afford before you start looking at properties.

  • Separating from your spouse or partner

    Found in Family and whānau / Separating or getting divorced / Separating from your spouse or partner

    You do not have to do anything official when you separate from your partner, but a separation agreement or separation order can help to keep things clear.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Get an IRD number for your child

    Found in Work and tax / Get an IRD number / Get an IRD number for your child

    Your child will need an IRD number if they’re earning any money or interest, or if you’re applying for Working for Families or child support. If you’re having a baby, you can apply for one when you register their birth.

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