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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • If you get ACC payments and NZ Super

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you get ACC payments and NZ Super

    You can get ACC payments and NZ Super payments at the same time, but only for 2 years.

  • Paying tax if you come to work in NZ

    Found in Tax, benefits and finance / Tax / Paying tax if you come to work in NZ

    If you’re coming to NZ to work, you’ll need to pay tax.

  • Tax on investments and savings

    Found in Tax, benefits and finance / Tax / Tax on investments and savings

    You pay tax on income from all your savings and investments, whether they're in NZ or overseas. Your tax rate is based on your income.

  • Help for victims of crime

    Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime

    If you or someone you care about is the victim of a crime, there's support and help available.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

  • Renew your student visa

    Found in Immigration and visas / Get a New Zealand student visa / Renew your student visa

    If your student visa is going to expire before you have finished your course, you need to apply for a new one to continue studying in NZ.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Changing your study plans

    Found in Immigration and visas / Get a New Zealand student visa / Changing your study plans

    If you want to change what or where you’re studying, you’ll need to apply for a variation of conditions to your current visa. In some situations you may need to get a new visa.

  • What is a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / What is a rates rebate

    Learn what a rates rebate is, how much it is and how you may get it.

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