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  • Get proof you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are a citizen

    If you have lost or damaged your New Zealand birth certificate or your citizenship certificate, you can apply for a replacement or call to check your certificate number.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

  • Property enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Property enduring power of attorney

    An enduring power of attorney (EPA or EPOA) for property gives the people you trust, the power to look after your money, property and other assets — especially if you’re unable to.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Visas for workers from specific countries

    Found in Immigration and visas / Get a visa to work in NZ / Visas for workers from specific countries

    New Zealand has special arrangements with some countries to let their citizens work here. Some visas recognise your skills and experience, while others let you learn out about our lifestyle and culture.

  • Dog owner fines and offences

    Found in Law, crime and justice / Paying fines / Dog owner fines and offences

    If you do not keep control of your dog, allow a dog into a restricted area or abuse or neglect an animal, you can be fined or sent to prison — and banned from owning dogs in the future.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

  • Help for partners staying at home

    Found in Health / Rest homes and residential care / Help for partners staying at home

    If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.

  • When you get a job offer

    Found in Work / Finding and starting a job / When you get a job offer

    Before you accept a job, you need to agree on your pay, hours and working conditions. You can apply for money to help pay the costs of starting a new job.

  • Get your driver licence

    Found in Transport / Driver licences / Get your driver licence

    Getting your car driver licence in New Zealand is a 3-step process. As you progress through the stages you gain a new licence with fewer requirements and more responsibilities.

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