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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Get a death certificate

    Found in Family and whānau / Death and bereavement / Get a death certificate

    You might need a death certificate if you’re administering someone’s estate or applying for a funeral grant from Work and Income or ACC.

  • Support someone in prison

    Found in Law, crime and justice / Prison life / Support someone in prison

    If you know someone in prison, you can support them by visiting, calling or writing to them.

  • How to get an IRD number

    Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number

    It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.

  • What is a credit record

    Found in Consumer rights and complaints / Debt and credit records / What is a credit record

    Find out what is on a credit record, who can access your credit record, and your rights to change information on it.

  • History of daylight saving in NZ

    Found in Recreation and the environment / Daylight saving in NZ / History of daylight saving in NZ

    New Zealand first introduced daylight saving time in 1927. The current times have been fixed since 2007.

  • How to apply for a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / How to apply for a visitor visa

    If you come to New Zealand on a holiday, you might need to apply for a visitor visa before you arrive. Work out what you need to do to apply.

  • Working on public holidays

    Found in Work / Public holidays and work / Working on public holidays

    Find out how you’ll be paid if you do or do not work on a public holiday and what your employment rights are as an employee.

  • PlunketLine

    Found in Health / Free health services for children / PlunketLine

    Phone 0800 933 922 to get advice about child health and parenting.

  • Requirements for Samoan citizens

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Requirements for Samoan citizens

    The requirements you need to meet to get New Zealand citizenship depend on when you arrived here or when you were born.

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