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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • About the Govt.nz app | He Ara Hāngai

    Found in The Govt.nz app / About the Govt.nz app

    The Govt.nz app makes it easier to connect with government services — securely, conveniently and all in one place. The Govt.nz app is a new app for the NZ government.

  • Train while you work

    Found in Education / Training and apprenticeships / Train while you work

    Continue to broaden your skills while working. You can become better at your job, increase your chance for a promotion or change your career entirely.

  • Before you apply for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa

    Be prepared before you start your NZ Student Visa application — find out what you need to do and what documents you need to provide.

  • Ordinary power of attorney versus enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Ordinary power of attorney versus enduring power of attorney

    Ordinary power of attorney (POA) and enduring power of attorney (EPA or EPOA) are often mistaken for being the same but they have some important differences.

  • The scope of Govt.nz

    Found in The Govt.nz website / The scope of Govt.nz

    If you work in government, this guide helps you work out if your information and services should be on this site.

  • Personal care at home

    Found in Health / Help in your home / Personal care at home

    If you need help with daily activities like showering or getting dressed, support is available to make these tasks safer and easier for you.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • Payroll giving

    Found in Tax, benefits and finance / Tax / Payroll giving

    You can donate money to charities and approved organisations directly from your pay.

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