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  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Wills, probate and estates

    Found in Family and whānau / Death and bereavement / Wills, probate and estates

    After someone dies, an executor or administrator needs to be appointed by the High Court to deal with the estate.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • What to do if your personal information has been stolen

    Found in Law, crime and justice / Identity theft / What to do if your personal information has been stolen

    If you think someone has stolen your personal information, act quickly to reduce the harm.

  • Find your Member of Parliament (MP)

    Found in Engaging with government / Find your Member of Parliament (MP)

    MPs represent you in Parliament. You have the right to contact an MP to discuss any issue.

  • Prescription subsidy scheme

    Found in Health / Doctors, dentists and prescriptions / Prescription subsidy scheme

    If you’ve paid for 20 prescriptions in a year (from 1 February), you do not have to pay any more prescription charges for the rest of that year (to 31 January).

  • What you can and cannot bring into New Zealand

    Found in Immigration and visas / Visit New Zealand / What you can and cannot bring into New Zealand

    There are biosecurity and customs rules about what you can and cannot bring into New Zealand.

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