Complain about financial services providers
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Complain about your bank
If you’re having a problem with your bank, you can ask the Banking Ombudsman Scheme to investigate. The scheme is independent and free to use.
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Insurance problems and complaints
If you have a problem with your insurance company that you can’t solve with them, you can take your complaint to a free dispute resolution service.
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Financial adviser problems and complaints
If you have a problem with your financial adviser that you can’t solve with them, you can take your complaint to a free dispute resolution service.
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