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  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    The home support services you’ll get, who’ll provide these and when they’ll start are described in your care plan.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Apply for Best Start payments

    Found in Family and whānau / Financial help for your family / Apply for Best Start payments

    Most New Zealanders can get a weekly payment to help support their newborn baby. Some people can get Best Start payments until their child turns 3 years of age — it depends on family income.

  • Going to court as a witness

    Found in Law, crime and justice / The courts / Going to court as a witness

    If you're asked to give evidence in court, you’ll have to swear to tell the truth and answer any questions the judge says you have to answer.

  • Enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Enduring power of attorney

    An enduring power of attorney (EPA or EPOA) is a legal document. It gives the people you trust the power to make decisions for you, if you’re unable to.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

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