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  • What to do if your personal information has been stolen

    Found in Law, crime and justice / Identity theft / What to do if your personal information has been stolen

    If you think someone has stolen your personal information, act quickly to reduce the harm.

  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • Working after 65: ACC levies and entitlements

    Found in Work / Working after 65: ACC levies and entitlements

    If you plan to keep working after you turn 65, find out how this affects your Accident Compensation Corporation (ACC) levies. You can also learn what support you may get if you’re injured in an accident.

  • Scams

    Found in Law, crime and justice / Scams

    Learn to recognise and protect yourself from scams. If you think you’ve been scammed, report it straight away.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    The home support services you’ll get, who’ll provide these and when they’ll start are described in your care plan.

  • Buying a used car

    Found in Transport / Buying a vehicle / Buying a used car

    Transfer a vehicle into your name — and check it is not stolen and there’s no money owing against it.

  • Total Mobility card

    Found in Health / Financial help and services / Total Mobility card

    If you're eligible, you can get discounted taxi fares if you cannot use public transport because of a disability.

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