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  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • How government works

    Found in Engaging with government / How government works

    The Government is formed after a democratic election held every 3 years.

  • Help when you’re raising children

    Found in Family and whānau / Financial help for your family / Help when you’re raising children

    You may be able to get financial help for your family, even if you’re working or looking after a child that’s not your own.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    You can get government help with the cost of heating and insulating your home depending on your circumstances, your income and assets. Find out if you qualify.

  • Donate sperm or eggs

    Found in Family and whānau / Fertility issues and assisted reproduction / Donate sperm or eggs

    You can donate sperm or eggs to someone you know, or you can contact a fertility clinic to apply to be a donor for someone you don’t know.

  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Help with day-to-day personal care

    Found in Health / Help in your home / Help with day-to-day personal care

    Help from a carer and assistive equipment could make tasks such as showering, dressing and using a toilet much safer for you. Find out what government help you may qualify for.

  • Seeing a specialist

    Found in Health / Doctors, dentists and prescriptions / Seeing a specialist

    When you see a specialist, you’ll visit a medically trained and registered healthcare professional in that field of medicine. In most cases, you need to visit your General Practitioner (GP) first so they can refer you.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • New Zealand Geographic Board

    Found in Government A-Z / New Zealand Geographic Board

    Their role is to: give places official names approve place names that already exist unofficially change place names (eg correct spelling) remove place names review names for Crown protected areas (eg national parks).

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