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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Energy efficiency in homes

    Found in Housing and property / Insulation and energy efficiency / Energy efficiency in homes

    Save money on your power and gas bills. For long-term fixes, make your home healthier and efficient with energy.

  • Get your driver licence

    Found in Transport / Driver licences / Get your driver licence

    Getting your car driver licence in New Zealand is a 3-step process. As you progress through the stages you gain a new licence with fewer requirements and more responsibilities.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    Apply for help with the costs of heating your home, or check advice for keeping those expenses down.

  • Modifying a vehicle

    Found in Transport / Keeping a vehicle on the road / Modifying a vehicle

    You can modify, customise or retune your car, motorcycle, van or ute — but you may need a low volume vehicle (LVV) certification to get a WoF.

  • Rental properties and healthy homes standards

    Found in Housing and property / Insulation and energy efficiency / Rental properties and healthy homes standards

    To improve the quality of rental properties in New Zealand, landlords need to meet the healthy homes standards.

  • NZ’s natural resources

    Found in Recreation and the environment / NZ’s natural resources

    Find out how we manage and protect our natural resources.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

  • Financial help and benefits if you’re over 65

    Found in Tax, benefits and finance / Managing your money in retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

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