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  • Days in lieu (alternative holidays)

    Found in Work and tax / Public holidays and work / Days in lieu (alternative holidays)

    If you work on a public holiday and it’s a day you usually work, you may get a paid day off you can take later. This is usually called an alternative holiday or a day in lieu.

  • Request information from the government

    Found in Engaging with government / Request information from the government

    You can make an official information request to the organisation or person you think holds the information you want.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Get a needs assessment

    Found in Health / Help in your home / Get a needs assessment

    You must have a needs assessment if you want to get government-funded home help. Find out if you qualify and the support services you might get.

  • Proof of citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship

    What to do if you have lost your New Zealand citizenship certificate, or if you need to prove whether or not you are a New Zealand citizen.

  • Fees free

    Found in Education / Tertiary education / Fees free

    When you have finished your study or training, you may be able to get your final year fees paid back to you.

  • Register as a citizen by descent and get a passport

    Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport

    If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.

  • Complain about a privacy breach

    Found in Consumer rights and credit records / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Change your name on your driver licence

    Found in Passports, citizenship and identity / Changing your name / Change your name on your driver licence

    If you legally change your name, you don't have to replace your driver licence — but you can if you want to. You'll need to provide an original document that shows the change.

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