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  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Enduring Power of Attorney (EPA) for property

    Found in Family and whānau / Enduring Power of Attorney (EPA) for property

    An EPA for property is a legal document that means that someone can look after your money and property if you become unable to.

  • Registering a death

    Found in Family and whānau / Death and bereavement / Registering a death

    If you're using a funeral director, they'll register the death with Births, Deaths and Marriages. If you're organising the funeral yourself, or not holding one, you'll need to register the death.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

  • Services offered in residential care

    Found in Health / Rest homes and residential care / Services offered in residential care

    The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Seeing a specialist

    Found in Health / Doctors, dentists and prescriptions / Seeing a specialist

    When you see a specialist, you’ll visit a medically trained and registered healthcare professional in that field of medicine. In most cases, you need to visit your General Practitioner (GP) first so they can refer you.

  • Visas for workers from specific countries

    Found in Immigration and visas / Get a visa to work in NZ / Visas for workers from specific countries

    New Zealand has special arrangements with some countries to let their citizens work here. Some visas recognise your skills and experience, while others let you learn out about our lifestyle and culture.

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