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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Enduring Power of Attorney (EPA) for property
Found in Family and whānau / Enduring Power of Attorney (EPA) for property
An EPA for property is a legal document that means that someone can look after your money and property if you become unable to.
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Registering a death
Found in Family and whānau / Death and bereavement / Registering a death
If you're using a funeral director, they'll register the death with Births, Deaths and Marriages. If you're organising the funeral yourself, or not holding one, you'll need to register the death.
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Complain about home help and support services
Found in Health / Help in your home / Complain about home help and support services
Find out what to do and who to contact if you have a concern or complaint about your home support services.
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Where to start when thinking about residential care
Found in Health / Rest homes and residential care / Where to start when thinking about residential care
If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.
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Government help with healthcare if you’re over 65
Found in Health / Financial help and services / Government help with healthcare if you’re over 65
If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.
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Services offered in residential care
Found in Health / Rest homes and residential care / Services offered in residential care
The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.
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When you have a problem at work
Found in Work / Workers’ rights / When you have a problem at work
If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.
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Seeing a specialist
Found in Health / Doctors, dentists and prescriptions / Seeing a specialist
When you see a specialist, you’ll visit a medically trained and registered healthcare professional in that field of medicine. In most cases, you need to visit your General Practitioner (GP) first so they can refer you.
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Visas for workers from specific countries
Found in Immigration and visas / Get a visa to work in NZ / Visas for workers from specific countries
New Zealand has special arrangements with some countries to let their citizens work here. Some visas recognise your skills and experience, while others let you learn out about our lifestyle and culture.