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Complain about your utility provider
Found in Consumer rights and complaints / How to complain / Complain about your utility provider
Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.
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Access to your birth, marriage and name change records
Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records
Birth, death, marriage, civil union and name change records are a public register — anyone can generally request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.
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Planning for retirement
Found in Work / Retiring from work / Planning for retirement
It pays to plan for your retirement as early as possible.
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Types of citizenship: birth, descent and grant
Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant
There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.
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Being deprived of NZ citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship
In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.
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Prescription charges
Found in Health / Doctors, dentists and prescriptions / Prescription charges
You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.
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Help for victims of crime
Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime
If you or someone you care about is the victim of a crime, there's support and help available.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Change a civil union to a marriage
Found in Family and whānau / Getting married / Civil unions / Change a civil union to a marriage
You can change your civil union to a marriage (or your marriage to a civil union) without dissolving your current relationship. You need to complete a form and hold another marriage or civil union ceremony.
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Telling someone about your criminal record
Found in Law, crime and justice / Telling someone about your criminal record
There are details of your criminal record that you need to provide if asked — for example, when applying for a visa to travel overseas.