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  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • What is a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / What is a name change certificate

    A name change certificate is an official record of a name change if they were born outside NZ.

  • Ordinary power of attorney versus enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Ordinary power of attorney versus enduring power of attorney

    Ordinary power of attorney (POA) and enduring power of attorney (EPA or EPOA) are often mistaken for being the same but they have some important differences.

  • Support someone in prison

    Found in Law, crime and justice / Prison life / Support someone in prison

    If you know someone in prison, you can support them by visiting, calling or writing to them.

  • No data on your phone — access government-sponsored websites for free

    Found in Engaging with government / No data on your phone — access government-sponsored websites for free

    Zero Data gives you free access to government-sponsored websites. This way, money is not a barrier to getting important services and information.

  • Relationship counselling

    Found in Family and whānau / Separating or getting divorced / Relationship counselling

    Find a counsellor in your local area.

  • Using a personal medical alarm

    Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm

    Learn about the types of services and equipment provided when you get a personal medical alarm. Find out how to call for help, and what to do if you no longer need the alarm.

  • Feedback about the Govt.nz website

    Found in The Govt.nz website / Feedback about the Govt.nz website

    Ask a question about the Govt.nz website, suggest an improvement to the website, or report a problem about the website to the Govt.nz team.

  • Contact details by topic

    Found in Contact NZ government / Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

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