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  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Complain about your financial services provider

    Found in Consumer rights and credit records / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • What is a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / What is a name change certificate

    A name change certificate is an official record of a name change if they were born outside NZ.

  • What is a civil union certificate

    Found in Family and whānau / Getting married / Civil unions / What is a civil union certificate

    A civil union certificate is an official record of a civil union.

  • Questions and feedback

    Found in NZ Verify app / Get help / Questions and feedback

    Ask a question, suggest an improvement or report a problem about the NZ Verify app.

  • Use RealMe to prove your identity online

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use RealMe to prove your identity online

    Use RealMe to prove who you are online and securely access many government and private sector services online.

  • Feedback about the Govt.nz website

    Found in The Govt.nz website / Feedback about the Govt.nz website

    Ask a question about the Govt.nz website, suggest an improvement to the website, or report a problem about the website to the Govt.nz team.

  • If you cannot get NZ Superannuation or other benefits

    Found in Benefits, pensions and financial support / Money, income and support for retirement / If you cannot get NZ Superannuation or other benefits

    If you cannot get any other financial support from the government, you can apply for help with day-to-day living costs and health.

  • Renew your celebrant registration

    Found in Government A-Z / Births, Deaths and Marriages / Information for marriage celebrants / Renew your celebrant registration

    Once you're registered as a celebrant, you need to renew your registration each year.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

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