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Manukau office

Manukau office closing:

The Manukau office at Ronwood Avenue is closing at 2pm on Friday 18 June. The location and opening hours of the new Manukau office have not yet been confirmed.

If you need to come in for an appointment before the new Manukau office opens, book an appointment at the Auckland office.

COVID-19 and citizenship services:

At Alert Level 1 we encourage you to apply online or by post.

If you need to come in for an appointment:

  • Bring a credit or debit card with you – our counters no longer accept cash payments.
  • Scan the QR code using the NZ COVID Tracer app.
  • Stay home if you feel unwell, and call us instead.
Freephone: 0800 22 51 51 (New Zealand only)
Phone: +64 4 462 0651 (outside New Zealand)
  • For enquiries about New Zealand citizenship, including applying in person, email
  • For questions about citizenship by descent or getting proof of citizenship status, email
Postal address:
New Zealand Citizenship Office
PO Box 76222
Auckland 2241
Online information:

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

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