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For information about COVID-19, visit the Unite against COVID-19 website

Manukau office

COVID-19 update:

The Manukau public counter is currently closed.

We are operating with significantly reduced staff, which is impacting service and delivery times. We thank you for your patience.

If you can, apply online or by post.

Manukau office move:

The Manukau office at Ronwood Avenue has closed. The location and opening hours of the new Manukau office have not yet been confirmed.

If you need to come in for an appointment before the new Manukau office opens, book an appointment at the Auckland office.

Freephone: 0800 22 51 51 (New Zealand only)
Phone: +64 4 462 0651 (outside New Zealand)
  • For enquiries about New Zealand citizenship, including applying in person, email
  • For questions about citizenship by descent or getting proof of citizenship status, email
Postal address:
New Zealand Citizenship Office
PO Box 6147
Auckland 1141
Online information:

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

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