Manukau office
COVID-19 and BDM services
At Alert Level 2 we encourage you to apply for BDM services online or by post. There are limited face-to-face appointments available.
If you need to come in for a face-to-face appointment:
- You will be greeted by security staff, who will ask you to show confirmation of your appointment.
- Only the person with the appointment will be allowed in, along with a support person if you need one.
- Our counters are not currently accepting cash payments – bring a credit or debit card with you.
- We are following Ministry of Health guidelines of maintaining physical distancing of 1 metre. We will be able to contact trace everyone in the office.
- Stay home if you feel unwell, and call us instead.
| Freephone: | 0800 22 52 52 (NZ only) |
| Phone: | +64 9 339 0852 (outside NZ) |
| Email: | bdm.nz@dia.govt.nz |
| Public counter opening hours: | Monday to Friday: 9am to 3pm, by appointment only |
| Street address: |
7 Ronwood Avenue Book an appointment at the Manukau office The nearest parking building is Ronwood Ave car park on the corner of Ronwood Ave and Davies Ave. |
| Postal address: |
Registrar of Births, Deaths and Marriages |
| Online information: | Births, Deaths and Marriages |
If you're emailing about an order you have placed, you must provide:
- your name
- your delivery address, and
- details of the product you ordered, including the full name and date of the event, e.g. a birth certificate for John Smith, date of birth 1 February 2012.
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