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Note:

For information about COVID-19, visit the Unite against COVID-19 website

Manukau office

COVID-19 update:

Our Manukau public counter is temporarily closed due to reduced staff capacity. If you need to call us, be aware that wait times are currently high. You can still apply for BDM services online:

Apply for a BDM service

Service timeframes

Freephone: 0800 22 52 52 (NZ only)
Phone: +64 4 462 0651 (outside New Zealand)
Email: bdm.nz@dia.govt.nz
Opening hours Monday to Friday: 9am to 4pm, by appointment only
Street address
Level 5, 5 Osterley Way
Manukau City Centre
Auckland 2104
(Show map)
Book an appointment at the Manukau office
Online information: Births, Deaths and Marriages

What to include when you email us:

If you are emailing about an order you have placed, let us know:

  • your name and delivery address
  • details of the product you ordered, including the full name and date of the event, for example, a birth certificate for John Smith, date of birth 1 February 2012.

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

Utility links and page information

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