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For information about COVID-19, visit the Unite against COVID-19 website

Christchurch office

COVID-19 update:

Our Christchurch counter is open by appointment only. You do not currently need to show a vaccine pass to visit our counter, but this requirement is under consideration and may change.

If you need to come in for an appointment:

  • Wear a mask and maintain 2 metres physical distance.
  • Only the person with the appointment can attend, unless a support person is needed.
  • Scan the QR code using the NZ COVID Tracer app.
  • Stay home if you feel unwell and call us instead.
Freephone: 0800 22 52 52 (NZ only)
Phone: +64 9 339 0852 (outside NZ)
Opening hours: Monday to Friday: 9am to 4pm, by appointment only
Street address:

Level 1, BNZ Centre
120 Hereford Street
(Show map)

Book an appointment at the Christchurch office

Postal address: Registrar of Births, Deaths and Marriages
PO Box 25211
Online information: Births, Deaths and Marriages

If you're emailing about an order you have placed, you must provide:

  • your name
  • your delivery address, and
  • details of the product you ordered, including the full name and date of the event, e.g. a birth certificate for John Smith, date of birth 1 February 2012.

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

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