Running an online business
If you’ve set up a website for your business and you’re selling things using the site, you still need to follow consumer laws.
- COVID-19: Information for businesses — Business.govt.nz
- If you’ve been affected by COVID-19, Work and Income may be able to help.
COVID-19 — Work and Income - Use the online tool to find out what financial support you could access.
COVID-19 financial support tool
Information on your website
When you’re selling on your own website you should include:
- the contact details for the business
- any extra costs — for example, delivery costs
- secure online payment details
- your return policies
- how to complain
- the currency people use to pay you
- any restrictions that may apply
- your privacy policy.
Protecting your data and information you collect
You’ll probably collect data, and information about your customers and employees in the course of running your online business.
Protecting customer employee information
You could put your business at risk or damage your reputation if you don’t take steps to protect your information.
Cyber security for businesses and individuals
Paying tax
If you sell goods online, your tax obligations are the same as for buying and selling goods in a shop.
If you’re on a benefit
You need to declare income from your online business to Work and Income.
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