Help and support
Information about travelling to New Zealand, special permanent resident visas, help with costs, and how to report footage of the attacks.
Travelling to New Zealand
Check if you need a visa, and how to apply.
If you’re coming to NZ, you need to declare on your arrival card any food and liquids, like ceremonial water, you bring with you. You might not be able to bring some items.
Already living in NZ with a visa
People directly affected by the terror attacks and their immediate families can apply for a special permanent resident visa.
Help with costs
ACC can give payments to people affected by the Christchurch terror attack, including:
- if you’ve been injured
- if your family has lost their income
- if you need help with funeral costs.
You may also be able to get help from Work and Income, even if you’re not on a benefit.
Call Work and Income on 0800 779 997
Footage of the attacks
Both the footage of the shooting and the associated ‘manifesto’ have been classed as objectionable under NZ law.
This means sharing, hosting or showing other people the video file are criminal offences.
Help coping with a traumatic event
If you need to talk to someone you can get free counselling by calling or texting 1737